NDIS Frequently Asked Questions
Real answers to the questions families ask us most. Plain English, no jargon.
What is NDIS Support Coordination?
Support coordination helps you understand and use your NDIS plan. A support coordinator works with you to connect with providers, manage services, resolve problems, and achieve your goals. We act as your guide and advocate through the NDIS system.
How much does support coordination cost?
Support coordination is funded through your NDIS plan under the Capacity Building budget. If support coordination is in your plan, there is no out-of-pocket cost to you — it is covered by your NDIS funding entirely.
How do I get started with Well Guided Care?
Getting started is simple. Book a free consultation where we’ll listen to your family’s needs, explain how we can help, and create a personalised plan together. There’s no obligation and no paperwork required for the first conversation.
Do you service all of Australia?
Yes. Well Guided Care provides NDIS support coordination services across all of Australia. We offer both in-person and remote support options so every family can access our services regardless of location.
Can I change my support coordinator?
Yes, you have the right to choose your support coordinator and to change providers at any time. If your current coordinator isn’t working for you, you can switch to Well Guided Care without needing a new NDIS plan.
What makes Well Guided Care different?
We take a family-centred approach with genuine care and empathy. Our team understands the emotional journey of navigating NDIS and provides personalised support that goes beyond paperwork. Same-day callbacks, plain-language communication, and a coordinator who truly knows your plan.
Still Have Questions?
Our team is happy to answer any question, big or small. Call us or book a free consultation.
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